Michael Stewart Menswear (we, us or our) are committed to protecting and respecting your privacy.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.michaelstweart.co.uk (our site) you are accepting and consenting to the practices described in this policy.
Information we may collect from you
Information you give us:
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, enter a competition or promotion and if you report a problem with our site. The information you give us may include, but is not limited to, your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
Information we collect about you:
With regard to each of your visits to our site we may automatically collect the following information:
-technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
-information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources:
We may receive information about you if you use any of our social media pages. We are also working closely with third parties (for example, sub-contractors in payment and delivery services, advertising networks, analytics providers) and may receive information about you from them.
Uses made of the information
We will use the information you give to us:
-to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
-to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
-to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services that we believe will enable us to give you the best service and experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
-to notify you about changes to our service;
-to ensure that content from our site is presented in the most effective manner for you and for your computer.
We will use the information we collect about you:
-to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
-to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
-to allow you to participate in interactive features of our service, when you choose to do so;
-as part of our efforts to keep our site safe and secure;
-to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
-to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
We will use information we receive from other sources to combine with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your information with selected third parties including:
-Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
-Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
-Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
Keeping Your Data Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Under the General Data Protection Regulation, you have several important rights available to you for free. In summary, those include rights to:
-access the personal information we hold about you
-request that we transfer elements of your data to another service provider
-request us to correct any mistakes in your information which we hold
-request the erasure of personal information concerning you in certain situations
-receive the personal information concerning you which you have provided to us, in a structured format
-stop any direct marketing
-object to processing of your personal data